Polar Bear Heating and Air is a proud member of the Better Business Bureau and Angie's List. We have a huge reference list and great reviews. Our customers receive 1st rate prompt service even after the installation is complete.
We offer residential and commercial heating and air conditioning installation and repair. We are focused on providing excellent service and old fashioned values.
Family owned and operated with over 34 years of experience in the HVAC industry. We service all makes and models for all Orange County clients.
About the Owner
My name is Vanessa McKenna and I am the owner of Polar Bear Heating and Air. I started in this trade when I was 18 working for my father's HVAC company. My father retired and I decided to go into a partnership and open another heating and air company.
Throughout the 18 years I've learned every aspect of the trade, from sales, the bidding process, installation, codes, customer service, ordering, efficiencies, brands pros and cons, layout and design, IAQ, advertising and management.
A well known Home Improvement company offered me a sales position and I took the job. After a year of employment, I decided to leave. A high pressure sale was not my forte.
I was hired by another HVAC company in Costa Mesa and that is where and when I learned about the greed and dishonest ways people are taken advantage of in this industry. The owner used to say "If I can't make $3000 in a day then I won't do the job."
That was when I decided to obtain my C20 license and start my own company.
Polar Bear Heating and Air
I believe in 10 fold and treat every single client as if they were my mother, father, grandma or grandpa.
I take the time to explain each and every detail to any customer who is willing to listen. Honesty is my number 1 policy. We offer great prices and a promise of no high pressure sales.
My theory: If you have great prices you don't need high pressure sales.
I simply deliver the knowledge, honest advice, quality work along with a great price.
If you are interested in obtaining a quote please call at least two other companies first.
Don't fall for any high pressure sales tactics like, "If you sign today you will get 10%% off". Then, call Polar Bear Heating and Air. I promise you will be happy you did.
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